Error message: There is a problem with this drive. Scan and fix drive.

"There is a problem with this drive. Scan and fix drive" this error message is generally displayed when the AlbumSaver drive has been removed from the PC without using the “Safely remove the hardware” option.

Error message: 

How to fix it? 

Scan and fix the drive: 

Choose Scan and fix (recommended) from the dialog box, preventing future problems when copying files to this device or disk. Windows 8/10 users will see the following window after clicking the Metro UI popup error.

On the Error Checking dialog box, select “Repair drive”.  Once the drive is successfully scanned, click Close. When it is done, please see if the content is still showing on the AlbumSaver. If not, please contact our support team. 

See our tutorial video below: 

Disclaimer: Please be kindly reminded and as it is explained in the T&C, we do not encourage you to keep only one copy of your memories or deleting the content from your computer after backing them up to the AlbumSaver. 

Source.