How to fix it?
Step 1: Try removing the AlbumSaver drive and reinserting it into another USB slot.
Check if the AlbumSaver drive shows up in the File Explorer.
- Here you can find instructions on how to find File Explorer on your Windows machine, How to open File Explorer on my PC?
Step 2: If the AlbumSaver drive is not showing up in the File Explorer, check if you're able to see the drive in the Disk Management.
- Here you can find instructions on how to find Disk Management on your Windows machine, How to open Disk Management on my PC?
Step 3: If you can't locate the AlbumSaver drive in the Disk Management list, please contact our support team for assistance, by leaving us a message.
If you can locate the AlbumSaver drive in Disk Management, please contact our support team to assist you with resetting your AlbumSaver.
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