AlbumSaver is currently unable to directly backup pictures from the cloud services. Therefore, we recommend downloading the pictures and videos you would like to back up to the AlbumSaver, onto your phone. After you have done that, start a backup with your AlbumSaver. Please see the instructions below on how to download Photos and Videos Using a Web Browser: Download photos and videos to your device for offline usage.
- Open Amazon Photos.
- Select the photos or videos you want to download.
- Note: It is not possible to download entire albums. Open the album, and select all the pictures you want to download.
- Click on Download.
- Follow the on-screen instructions.
Source: https://www.amazon.com/gp/help/customer/display.html?nodeId=GVCELKY5JW77VE7W
We hope that these instructions are helpful for you.
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